Content Management, or Knowledge Management, is not about managing the lifecycle of a document like in SharePoint, but rather about orchestrating content.
This means:
- Focusing on connecting and utilizing knowledge rather than controlling versions or storage.
- Facilitating knowledge discovery and application by putting content in the right context for users
- Leveraging tools like vectorization and graph databases to make knowledge searchable and interconnected.67
- Enabling the creation of bots and agents that can answer user questions, automate tasks, and provide insights.